8.1.1 define the corporate governance in general Corporate governance is the system of rules, practices and processes by which a firm is directed and controlled. Corporate governance essentially involves balancing the interests of a company's many stakeholders, such as shareholders, management, customers, suppliers, financiers, government and the community 8.1.2 expalain the needs of good governance Equity and Inclusiveness - People should have opportunities to improve or maintain their well-being. Effectiveness and Efficiency - Processes and institutions should be able to produce results that meet the needs of their community while making the best of their resources. 8.2 Accountability Accountability is a key tenet of good governance. Who is accountable for what should be documented in policy statements. In general, an organization is accountable to those who will be affected by its decisions or actions as well as the applic...